Are bonuses credited automatically, or do I need to apply separately?

Most Dhaka 88 bonuses are credited automatically — for example, the welcome bonus is applied right after your first deposit. Some special offers may require a bonus code. In all cases, the specific instructions are clearly listed on the offers page.

What is a rollover requirement and how do I meet it?

Rollover means you need to wager a set multiple of your bonus amount. For example, a 5x rollover on a ৳1,000 bonus means you must bet ৳5,000 in total. Once the rollover requirement is met, any winnings from the bonus become available for withdrawal.

Will I lose my bonus funds if they expire?

Yes, any bonus balance remaining after the expiry date will be automatically forfeited. However, your original deposit and any winnings you've already earned are always safe. We recommend using your bonus before it expires.

dhaka 88 Help Center | Answers, Guides and 24/7 Support

Choose a Help Topic

Account Management

Registration, login, password changes, profile updates, and KYC verification.

18 frequently asked questions

Deposits & Withdrawals

A complete guide to depositing and withdrawing via bKash, Nagad, Rocket, and bank transfer.

22 Common Questions

Betting Guide

Everything you need to know about odds, placing bets, cash out, and Live Betting.

15 frequently asked questions

App issues

Solutions for download, installation, updates, login issues, and app crashes.

12 frequently asked questions

Bonuses & Promotions

Questions about claiming bonuses, rollover requirements, cashback, and the VIP programme.

16 Common Questions

Security & privacy

A guide to account security, password tips, and protecting your personal information.

10 Common Questions

Popular guides — quick answers

How to Open a New Account

Done in 3 minutes

How to deposit via bKash

Instant

What to Do If You Forget Your Password

Reset via SMS OTP

How long do withdrawals take?

Usually within 15 minutes

How to install the Android APK

Step-by-Step Guide

How to claim your welcome bonus

Automatically

A Simple Guide to Understanding Odds

New to Dhaka 88?

Enable Two-Step Verification

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Opening an account on Dhaka 88 is quick and easy. All you need is your mobile number, a strong password, and your date of birth — no extra documents required to register. KYC verification may be needed before your first withdrawal.

Click "Forgot Password" on the login page. An OTP will be sent to your registered mobile number. Use the OTP to set a new password. The entire process takes just 2–3 minutes.

No, only one account can be created per mobile number. Creating multiple accounts violates Dhaka 88's terms and may result in both accounts being permanently suspended.

KYC (Know Your Customer) verification is required for security purposes. For large withdrawals, you may need to submit a photo of your national ID or passport. Upload your documents in the Profile section and verification will be completed within 24 hours.

bKash deposits are usually instant. Your Dhaka 88 balance is typically updated within 5 minutes of completing a deposit. During peak hours, it may take up to 15 minutes.

The minimum deposit is just ৳100. The minimum withdrawal is ৳500. The maximum daily withdrawal limit is ৳50,000 for standard accounts, with higher limits available for VIP accounts.

Funds typically arrive within 15 minutes. If nothing shows after 30 minutes, contact our live chat with your transaction reference number and we'll sort it out right away.

Entering incorrect details may cause a deposit to fail. In that case, the funds are automatically returned to the sender's account. For specific situations, please contact support and we'll do our best to assist.

Once a bet is confirmed, it generally cannot be cancelled. However, you can use the Cash Out feature to secure a guaranteed amount before the match ends.

If a match is cancelled, your stake will be refunded to your account within 24 hours. In accumulator bets, the cancelled event is counted at odds of 1.00.

In live betting, odds change in real time based on match conditions. Goals, wickets, red cards, or any other in-game event will cause the odds to update instantly. This is completely normal and reflects accurate market movement.

Winnings are added to your balance as soon as the match ends. Results are typically processed within 5–10 minutes of the final whistle, after which the amount will appear in your account.

First, go to Settings → Security and make sure Unknown Sources is enabled. If not, turn it on. Then delete the old APK and download a fresh copy. If the issue persists, send a screenshot to our live chat.

Start by uninstalling the app and reinstalling it fresh. Clear your phone's cache and close any unnecessary apps running in the background. If the issue persists, check whether your phone's Android version meets the minimum requirements listed on the app page.

First, make sure your mobile internet is active. Then check that you're entering the correct mobile number and password. If you still can't log in, use the "Forgot Password" option to reset it. If the problem persists, please contact support.

Step-by-step guide to opening an account

Go to the registration page

Click the "Register" button on the Dhaka 88 website or app.

Enter your mobile number

Enter your Bangladeshi mobile number (+880). You'll receive an OTP on this number.

Verify OTP

Verify your number by entering the 6-digit OTP code sent to you via SMS.

Enter your password and details

Enter a strong password and your date of birth, then submit.

Log In and Start Playing

Registration complete. Log in, make a deposit, and claim your welcome bonus!

Easy guide to depositing via bKash

Go to the Wallet section

Select bKash

Select "bKash" as your payment method and enter the amount.

Send payment to the bKash number

Send payment from the bKash app to the merchant number shown on the screen.

Save your transaction ID

Save the transaction ID you receive from bKash. You may need it if you contact support.

Always use the correct merchant number when making a deposit. The official Dhaka 88 number can only be found on the Deposit page.

How does the Dhaka 88 Help Center assist you?

Starting out with online betting can feel overwhelming — how do you deposit money, where do you place bets, how do you withdraw your winnings? That's exactly why the dhaka 88 Help Center was built. Our goal is simple: every player should be able to find the information they need, in plain Bangla, without any hassle.

The betting world comes with its own vocabulary — odds, rollover, cash out, handicap. These terms might seem confusing at first, but Dhaka 88's guides break everything down so clearly that even a complete beginner can get up to speed in minutes.

24/7 Live Support — Chat with Us in Bengali

If you couldn't find the answer in the Help Center, speak directly with our support team. Dhaka 88 live chat is available 24/7, 7 days a week, in Bengali. Average response time is just 2 minutes.

Our 50+ skilled support agents are ready to resolve any issue you have — quickly. From simple questions to complex transaction problems, we've got you covered. Our team maintains a 98% resolution rate, well above industry standards.

Tips for Safe & Responsible Gaming

Dhaka 88 is committed to responsible gaming. If you ever feel like betting is getting hard to control, reach out to our support team. We can set up deposit limits, self-exclusion, or a cooling-off period for you.

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Dhaka 88 Help Center — Find Answers to All Your Questions Here

Choose a Help Topic

Popular guides — quick answers

Browse by topic

What do I need to open a new account at Dhaka 88?

How do I reset my password if I've forgotten it?

Can I create multiple accounts with the same mobile number?

Why is KYC verification required and how do I complete it?

How long does a bKash deposit take?

What are the minimum deposit and withdrawal amounts?

What should I do if my withdrawal hasn't arrived after submitting a request?

What happens if I enter incorrect details during a deposit?

Can I cancel a bet after it's been confirmed?

What happens to my bet if a match is cancelled?

Why do odds change suddenly during live betting?

How long does it take for winnings to appear in my balance?

Having trouble installing the Android APK — what should I do?

The app keeps crashing — how do I fix it?

Can't log in to the app — what should I do?